Contact & support
Contact Us
Need help with an order, discount, or general enquiry? Choose the best way to reach us below.
Fastest
Raise a ticket
Submit a support request and track its progress.
Self help
Support portal
Browse guides and answers from the TM Support Desk.
Live chat
Click "Chat Support" in the bottom-left corner of any page to chat with our team, search our knowledge base or raise a ticket. If we're offline, leave a ticket and we'll get back to you.
Response times
We aim to respond within 24 to 48 hours. Times may vary with demand and working hours.
Registered address
TRAXONMEDIA LTD4th Floor Silverstream House
45 Fitzroy Street, Fitzrovia
London, W1T 6EB
United Kingdom
Company ID: 14838065